Every call answered — rain or shine.
Drömlik offers cloud calling, an AI receptionist, and a local 206 number, with no hardware to install and no contract that outlasts the lease.
- Live in less than 48 hours
- $0 setup fees
A cloud phone system built for Seattle businesses
Fewer missed calls, no hardware, and support that picks up.
Never Miss A Call Again
Hunt groups and overflow routing send calls to the next free person automatically. When nobody's free, the AI Receptionist takes over — answering, qualifying, and booking, in 32 languages, even after hours.
Nothing To Install, Nowhere To Be
Cloud-hosted from day one. Staff take calls from a laptop, a desk phone, or a phone in their pocket — same number, anywhere. No hardware closet required.
One Inbox, Every Channel
Voice, WhatsApp, SMS, and web chat land in a single queue instead of four separate apps — so nothing gets missed because it arrived on the “wrong” channel.
Everything included, at a glance
From AI answering to CRM sync — the full platform, no add-on maze.
AI Receptionist
Answers, qualifies, and books after hours — no extra headcount required.
CRM & Helpdesk Integrations
Salesforce, HubSpot, and Zendesk sync so every call logs against the right contact.
Omnichannel Inbox
Calls, chat, WhatsApp, and SMS routed into one queue.
Video Meetings
Internal and guest video with screen sharing, built into the platform.
Recording & Transcription
500 min of call recording included; AI transcription in 20+ languages available.
Bank-Grade Security
TLS/SRTP encryption, 2FA, and STIR/SHAKEN caller-ID verification, standard.
Teams, Slack & Outlook Sync
Calls and presence show up where your team already works.
Open API & Webhooks
Zapier support and an open API for wiring into your own tools.
Multi-Location Routing
One main number rings the right team across multiple locations.
Hunt Groups & IVR
Calls route around busy or offline staff automatically.
Presence & Call Flip
See who's free, and move a live call between devices mid-conversation.
Local 206 Number
Keep or port a Seattle number, live in less than 48 hours.
Connects with the tools you already use
Drömlik plugs into Salesforce, HubSpot, Zendesk, Outlook, Google, Zapier, and more — so calls, contacts, and conversations stay in one place.
Simple, per-user pricing
Every plan includes a free trial and no setup fees.
Nucleus
- Hunt groups, IVR & call transfer
- Voicemail-to-email
- 500 min call recording, 90-day retention
- Softphone & desk-phone apps
- Presence, BLF & call flip
- 2FA, SRTP & STIR/SHAKEN security
Orbit
- Everything in Nucleus, plus:
- Call centre queues, ACD & supervisor panel
- Omnichannel inbox — chat, WhatsApp, SMS
- AI Receptionist, ready to enable
- CRM & helpdesk integrations
- Real-time wallboard & SLA tracking
Rates shown at U.S. market pricing — final quote confirmed on your demo.
| Feature | Nucleus$12 / user / mo | Orbit$22 / user / mo |
|---|---|---|
| Calling | ||
| 1,000 mins/mo pool included | ✓ | ✓ |
| Extra minutes — add 1,000-min blocks at $5/mo | Add-on $5/block | Add-on $5/block |
| Local US number included | ✓ | ✓ |
| Auto attendant / IVR | ✓ | ✓ |
| Hunt groups & ring strategies | ✓ | ✓ |
| Call transfer, forwarding & parking | ✓ | ✓ |
| Voicemail to email | ✓ | ✓ |
| Free number porting | ✓ | ✓ |
| Call centre queues & ACD | ✕ | ✓ |
| Skill-based routing | ✕ | ✓ |
| Call coaching & barge-in | ✕ | ✓ |
| Supervisor panel & real-time monitoring | ✕ | ✓ |
| Visual call flow designer | ✕ | ✓ |
| Recording & Transcription | ||
| Call recording — 500 mins storage included (90 days retention) | ✓ | ✓ |
| Recording upgrade — expand to 10,000 mins | Add-on $40/mo | Add-on $40/mo |
| AI transcription upgrade — 500 mins/mo (blends on annual) | Add-on $20/mo | Add-on $20/mo |
| Call notes & follow-up | ✕ | ✓ |
| Apps & Devices | ||
| Web, desktop & mobile softphone | ✓ | ✓ |
| SIP phone support (Yealink etc.) | ✓ | ✓ |
| Internal team chat | ✕ | ✓ |
| Operator panel | ✕ | ✓ |
| Omnichannel & Messaging | ||
| SMS capability (500 msgs/mo shared pool) | Add-on $10/mo | Add-on $10/mo |
| Extra SMS — add 500-msg blocks at $5/mo | Add-on $5/block | Add-on $5/block |
| Video calling | ✕ | ✓ |
| Omnichannel inbox — WhatsApp, Facebook Messenger & live chat | ✕ | ✓ |
| Smart omnichannel routing | ✕ | ✓ |
| Integrations | ||
| CRM: HubSpot, Salesforce, Zoho | ✕ | ✓ |
| Helpdesk: Zendesk, Zoho Desk | ✕ | ✓ |
| Outlook & Google SSO login | ✕ | ✓ |
| Open API & webhooks | ✕ | ✓ |
| Analytics & Reporting | ||
| Basic call stats & CDR | ✓ | ✓ |
| Advanced analytics & reports | ✕ | ✓ |
| Real-time wallboard | ✕ | ✓ |
| AI Add-ons (Both Tiers) | ||
| AI Receptionist (200 mins/mo) | Add-on $100/mo | Add-on $100/mo |
| Extra AI mins (200-min blocks) | Add-on $75/block | Add-on $75/block |
| Security & Compliance | ||
| TLS/SRTP encryption | ✓ | ✓ |
| 2FA & SSO | ✕ | ✓ |
| E911 compliance | ✓ | ✓ |
| STIR/SHAKEN (call authentication) | ✓ | ✓ |
How it works
Frequently asked questions
Is there a contract?
No long-term lock-in — plans run month-to-month, or annually for a discount. Cancel anytime.
How long is the free trial?
Seven days on either plan, starting from go-live. No setup fees either way.
Can I keep my existing number?
Yes — we handle porting from your current carrier, with most numbers live in less than 48 hours for teams up to 10 users.
What if I outgrow Nucleus?
Upgrade to Orbit any time — your number, users, and call history carry over.
Do you support multiple locations?
Yes — hunt groups and routing work across locations, so one main line rings the right team.